FAQs

What are your opening hours?

Poppy Tess Floral Studio operates from our warehouse in Berkeley. We offer deliveries and pickups Monday to Friday, and events 7 days per week. As we do not have a shop front, the warehouse is by appointment only. To book a consultation or order pickup, please see our contact page.

Where are you located?

We are located at Unit 3, 11 Warehouse Place, Berkeley.

Can I pick up my order?

Yes! Please call us to order for pickup so we can arrange an appropriate time.

Where do you deliver to?

We deliver to all suburbs across the Illawarra for a flat rate of $15.

When will my order be delivered?

Our team aim to have all deliveries completed between 9am and 5pm. If you need your delivery completed by a specific time, please give us a call prior to ordering.

Why are my flowers different to the picture?

The beauty of flowers is that they are unique – no two stems are the same, so neither are any two arrangements! We will always do our best to ensure your order is in the style and colour scheme that you have selected, however specific varieties of flower and colours may vary from the picture.

How do I book my wedding or event?

Please visit our Contact page to complete our enquiry form

Can't see an answer to your question?

If you can't see your question above, please feel free to contact me via my online contact form.

Contact Me